Privacy Policy

Last Updated: February 10, 2026

1. Introduction

Pair Trading Australia (ABN: 68 900 187 285) (“we,” “our,” or “us”) operates the ASX Pair Trading platform at asxpairtrading.com. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information:

  • Name and email address (required for registration)
  • Password (encrypted and never stored in plain text)
  • Payment information (processed securely by third-party payment processors)
  • Location data (country/region for service delivery)

Usage Information:

  • Stock pairs you track and analyse
  • Paper trading positions and history
  • Platform usage patterns and preferences
  • Browser type, device information, and IP address
  • Pages visited and features used

Cookies and Tracking:

  • Essential cookies for login and session management
  • Analytics cookies to improve platform performance (if you consent)
  • Preference cookies to remember your settings

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service: Operate and maintain the ASX Pair Trading platform
  • Account Management: Create and manage your account, process authentication
  • Process Payments: Handle subscription payments and billing
  • Communications: Send platform updates, educational content, and important notices
  • Improve the Platform: Analyse usage patterns to enhance features and user experience
  • Customer Support: Respond to your questions and provide technical assistance
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with applicable laws and regulations

4. How We Share Your Information

We do NOT sell your personal information. We may share your information only in the following circumstances:

Service Providers:

  • Payment processors (e.g., Stripe) to handle transactions
  • Email service providers for platform communications
  • Hosting providers for data storage and platform infrastructure
  • Analytics providers (e.g., Google Analytics) if you consent

Legal Requirements:

  • When required by law, court order, or government request
  • To protect our rights, property, or safety, or that of our users
  • To enforce our Terms of Service

Business Transfers:

  • In connection with a merger, acquisition, or sale of assets (you will be notified)

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with the service
  • Comply with legal obligations (e.g., tax records for 7 years)
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except where we are legally required to retain it. Your paper trading data and usage statistics may be anonymised and retained for analytical purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure password hashing (never stored in plain text)
  • Regular security audits and updates
  • Access controls and authentication requirements
  • Secure server infrastructure in Australia

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Under Australian privacy law and GDPR (if applicable), you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Export: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing emails (essential service emails will continue)
  • Object: Object to processing of your information for certain purposes
  • Withdraw Consent: Withdraw consent for optional data processing (e.g., analytics)

To exercise these rights, contact us at support@asxpairtrading.com. We will respond within 30 days.

8. Cookies Policy

Essential Cookies (Required):

  • Authentication and login session management
  • Security and fraud prevention
  • Platform functionality and preferences

Analytics Cookies (Optional):

  • Google Analytics to understand how users interact with the platform
  • Performance monitoring and error tracking

You can control cookies through your browser settings. Disabling essential cookies may limit platform functionality.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services we use:

  • Payment processing: Stripe (see their privacy policy)
  • Market data: IG Markets (live trading and data feeds)
  • Analytics: Google Analytics (if you consent)

10. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@asxpairtrading.com and we will delete it.

11. International Users

Our platform is operated from Australia and primarily serves Australian users. If you access our platform from outside Australia, your information may be transferred to, stored, and processed in Australia. By using the platform, you consent to this transfer.

For users in the European Economic Area (EEA), we comply with GDPR requirements for international data transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this page
  • Notify you via email (if you have an account)
  • Display a notice on the platform

Your continued use of the platform after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Pair Trading Australia
ABN: 68 900 187 285
Email: support@asxpairtrading.com
Location: Newcastle, NSW, Australia

Privacy Complaints: If you believe we have breached your privacy rights, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

14. Consent

By using the ASX Pair Trading platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.